CPESN® Upstate New York Minimum Service Sets


  • Adherence Packaging - unit dose packaging designed to assist patients with medication organization by incorporating date and time into the unit dose device; pharmacy to determine whether or not fee applies. This service may include a pharmacist working with the patients and/or their caregivers to determine an appropriate adherence packaging system such as bubble packing, medication strips, med planners, or automated medication planners. The pharmacy will work closely with patients, caregivers, and prescribers to make sure that the medications including dosing regimens areup-to-date.


  • Adherence Program - a continuous service whereby the pharmacy facilitates a comprehensive medication review to determine an optimal regimen working in collaboration with the patient’s prescriber(s), synchronizes medications, develops a schedule to take them at the correct time of the day and improve patient adherence and at minimum monthly encounters with the patient to determine any changes with the medication regimen or health status. This service may include a pharmacist working with the patients and/or their caregivers to determine an appropriate adherence packaging system which may include Medication Synchronization, Adherence Reminder Calls, Strip Packaging, Blister Packaging,or other special adherence packaging to promoteadherence.


  • Clozapine Dispensing and Monitoring - the ability to dispense clozapine throughregistration with the Clozapine Patient Registry database and on-going monitoring of labs for applicable patients.


  • Comprehensive Medication Reviews - a systemic assessment of medications, including prescription, over-the-counter, herbal medications and dietary supplements to identify medication-related problems, prioritize a list of medication therapy problems and createa patient-specific plan to resolve medication therapy problems working with the extended healthcareteam.


  • Home Delivery - a pharmacy-provided delivery service; call the pharmacy fordetails.


  • Immunizations - the act of screening patients for ACIP recommended immunizations, approved for administration by a pharmacist in New York, educating patients about recommended immunizations, and administering the immunizations whenappropriate.


  • In Depth Counseling/Coaching - additional counseling offered by the pharmacy, requiringa pharmacist or qualified staff member to step out of traditional pharmacy workflow in order to complete theactivity.


  • Medication Reconciliation - the process whereby a pharmacist compares a patient’s medication orders to all of the medications that the patient has been taking (active, chronic, as needed and OTC including herbal) to avoid medication errors. This service is especially important during transitions of care when patients are most vulnerable to medicationerrors ormishaps.


  • Medication Synchronization Program - aligning a patient’s routine medications to be filledat the same time each month, or every 4 weeks as scheduled. The pharmacists will provide clinical medication management and monitoring for progression toward desired therapeutic goals during the patient appointment at time of medication pick-up ordelivery.


  • Personal Medication Record - ability to create a comprehensive list of currentpatient medications manually or from dispensingsoftware.


  • Transitional Care Management - a patient-specific service that aids in transitions of care by providing medications to the patient following hospital discharge within 24 hours.  This service will include medication reconciliation, counseling, education about propermedication administration and side effects, as well as an opportunity to answer the patient or their caretaker's questions. This service also includes appropriate follow up with patient and/or caregiver within 2 dayspost-discharge.